bigcommerce apps

Best Must-Have BigCommerce Apps for eCommerce Success

In recent times, most business owners have thought of creating an online presence for their organizations. Some even occur through multiple websites, finding a better way to achieve that goal. There are some of the best bigcommerce apps that you should know before heading to pursue any online business.

On the other hand, if you want to grow your BigCommerce store but need help deciding which plugins to choose. Well, it is no surprise that there are over a thousand options on the BigCommerce applications marketplace.

In this article, I will discuss which is one of the world’s best eCommerce media that can streamline your eCommerce journey. In this case, people are mostly wondering about the differences between Shopify vs BigCommerce platforms.

What Do You Mean By Bigcommerce Apps?

What Do You Mean By Bigcommerce Apps

Well, the BigCommerce platform will allow users to manage their e-commerce store. In this case, it provides additional features and multiple functionalities to the online store. Below, I am going to discuss what BigCommerce apps mean to you.

BigCommerce apps usually provide live chat, email communication, ecommerce customer service, etc. In this case, connecting with your shoppers and minimizing the response time is always important. Well, how do you manage? In this case, BigCommerce apps are useful in building business, improving customer service, etc.

What Are The Names Of The Best Bigcommerce Applications?

What Are The Names Of The Best Bigcommerce Applications?

While using BigCommerce applications, you don’t have to download anything that will help run this software. Below, I will discuss the name of the best BigCommerce applications.

1) Tidio

Tidio

It is one of the best bigcommerce applications that offers live chat and chatbots to grow your business’s customer communication. This will also help you to automate your customer service to free up your agent’s time.

On the other hand, with the help of this bigcommerce app, you can customize the live chat icon to match it with your BigCommerce site easily. Apart from that, you can set triggers to start the window chat.

What are the main features of Tidio?

  • One of the most suitable features of Tidio is live typing, where you can see your visitor writing their messages before they send the click option.
  • Another one of the best features of Tidio is Canned responses.
  • AI chatbots are also available 24/7.
  • There are also push notifications.
  • 16 Several triggers are available in Tidio.

2) LiveChat

LiveChat

Another one of the best customer service applications of bigcommerce apps is LiveChat. This will help you to answer the incoming sales and minimize the waiting times. On the other hand, this big commerce site will also recommend products for your site’s visitors. It can also help you with customer support engagement and customer satisfaction with your marketing brand.

What are the features of LiveChat

  • This site has a ticketing system, especially if your agents are offline.
  • Another one of the best features of LiveChat is the ability to see the customers’ cart contents.
  • There also are contact forms for lead generation.

3) Active Campaign

Active Campaign

Have you ever heard about Active Campaign? This is one of the best bigcommerce applications mainly used for customer experience automation platforms. This will help you to engage meaningfully with your customers.

On the other hand, this provides several pre-built automations that combine email marketing, marketing automation, and CRM, known as customer relationship management.

What are the features of Active Campaign?

  • One of the best features of Active Campaign is buyer tracking. This is mainly attributed to deeper segmentation.
  • Through this software app, you will get client data collections and store them across the entire customer lifecycle like big cartel.
  • Another feature of Active Campaign is all about controlling email marketing automation and handling CRM features. This helps to create customized messages for multiple clients.

4) Aftership

Aftership

One of the best bigcommerce shipping applications that makes tracking orders seamless is Aftership. Using this application, you can customize all the business tracking pages, and there isn’t any single dashboard. On the other hand, with the help of this software app, you automatically retrieve the orders and send notifications to clients about any shipment issue or delay.

What are the features of Aftership

  • One of the most convenient features of Aftership is shipment tracking. In this case, you can track over 900 carriers, including UPS, FedEx, USPS, etc.
  • Another feature of Aftership is the available self-service feature. 
  • Do you know the customizable tracking page? With this feature, you can add your logo, Instagram pictures, and other elements.

5) ShipperHQ

ShipperHQ

Another of the best bigcommerce plugins for building a custom shipping strategy is ShipperHQ. In this case, any user will be able to improve the buying experience and have clear shipping expectations. Aside from that, this bigcommerce app includes accurate delivery dates, which factor in the blackout dates and other potential delays.

What are the features of ShipperHQ

  • This has a superb customer support team.
  • Aside from that, this provides shipment tracking, accurate rate features, and an extensive range of products.
  • Several delivery options include local delivery, in-store pickup, etc.

6) JMango360 Mobile

JMango360 Mobile

Well, if you are eagerly waiting about Shopify vs bigcommerce? Then I recommend that you use the bigcommerce app. This big commerce app will let users build mobile shopping applications for your e-commerce store. On the other hand, this gives your customers an application you can easily use to shop from your business.

What are the best features of JMango360 Mobile?

  • This app has seamless integration with a backend of big commerce.
  • Another feature that will let you segment for unlimited times the push notifications.
  • Another feature of Jmango360 Mobile is that it will drag and drop the tool to create the shopping software application.

7) Klaviyo

Klaviyo

Do you know what Klaviyo is all about? This e-commerce software platform mainly helps clients communicate with multiple clients personally. Aside from that, this offers predictive analytics of customer lifetime value and churn risk. Therefore, you will be able to focus on business growth.

What are the best features of Klaviyo?

  • One of the best features of Klaviyo is the campaign design module, which will help you create email marketing templates.
  • This is great for the onboarding experience.
  • Klaviyo has over 100 pre-built integrations with reward programs and many others.

In Conclusion

I have discussed some of the best types of big-commerce apps above in this article. Every e-commerce platform’s aim is similar in all aspects. This means they have one target, which is that sellers don’t get frustrated in terms of distinguishing them.

However, if you are suggesting them in terms of knowing the platform before signing up, then it is because they are making the wrong decision. I hope you liked this article. If you have queries, please comment below.

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